The WIN Way!

At WIN Home Inspection, we understand where we fit in, and we serve accordingly. We are blessed to provide a service that assists home buyers, sellers, and owners with what is typically their largest transaction, and among their most meaningful possessions – their home. We provide our customers with vital “need-to-know” information in a timely, professional and easy to understand fashion. We convey actionable information in a balanced context that ensures clarity and common understanding. We value the opportunity to serve in the stream of service providers within a real estate transaction, and promptly and accurately perform our role with a sense of respect and appreciation – The WIN Way.    

“Our business was founded on the concept of Strategic-Partnership. We have avoided growth through company stores as well as through traditional franchising. The essence of the WIN Way lies in the Strategic-Partnership we enjoy with our WIN franchisees, where we align our energies to serve our customers in a true “WIN-WIN” manner. Reflective of our commitment to the success of our Strategic-Partners can be found in the creation of our territories, as we shape them based on the industry proven control points for inspection opportunities; we understand the industry we serve, are aligned with its needs, and manage our business on fact based market metrics.”

Steve Wadlington President of WIN Home Inspection

Steve Wadlington – WIN President

The WIN Way is based on doing “100 different things … 1% better;” no one thing makes us or breaks us, but for all things that impact the customer’s service experience we have defined and implemented a WIN Way to do them. ALL of our WIN Home Inspectors will be on-time and arrive in a vehicle with the same professionally identified WIN brand graphics, wearing the same professional WIN attire (use of booties to help keep the customer’s home clean where/when required). WIN Home Inspectors are licensed and insured and take the same professional approach to the conduct of the inspection, using WINspect™ - WIN’s proprietary inspection software to deliver the same high quality home inspection report product -the report is deliverable in 3 formats:
  • A professional hard copy WIN Home Inspection report binder
  • An email PDF version of the report
  • A client password protected Web cloud e-report
At WIN, we listen, our goal is to provide the highest level of personalized service while providing the best home inspection in today’s market – the WIN WAY - we value your input and are committed to providing great service experiences and building long-lasting relationships that’s why we use customer service surveys for both home buyers/sellers as well as Real Estate professionals.  

See for yourself what local Realtor's and clients have to say about us! Agent & Client Reviews

 

WE SEE MORE. CLEARLY.